Crowley Provides Update on Relief Effort in Puerto Rico

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September 29, 2017

Crowley is transporting 100 fuel distribution trucks with 275,000 gallons of diesel fuel and 75,000 gallons of gasoline to support relief efforts in Puerto Rico. Photo: Crowley Maritime Corp.

U.S. shipping company Crowley Maritime provided an update Friday on its on-going effort to get relief supplies to the people Puerto Rico in the aftermath of Hurricane Maria.

As of Friday, Crowley Puerto Rico Services said that nearly all Federal Emergency Management Agency (FEMA) relief cargo that has arrived to date at its Isla Grande Terminal in Puerto Rico has been transported to FEMA receiving locations on the island by the company’s logistics group – the result of strong ongoing coordination with FEMA and other government agencies providing relief after Hurricane Maria.

Working closely with FEMA, Crowley’s liner and logistics groups have helped to coordinate the throughput of relief cargo at the terminal, prioritizing and trucking government loads on the island. While there are thousands of loads of commercial cargo on the terminal awaiting distribution, the FEMA loads are moving and thousands more are on the way.

Crowley is transporting 100 fuel distribution trucks with 275,000 gallons of diesel fuel and 75,000 gallons of gasoline to support relief efforts in Puerto Rico.

Crowley and other transportation companies continue to play a significant role helping FEMA relief efforts in Puerto Rico’s communities. As of Thursday, Sept. 28, Crowley has facilitated providing 1.3 million meals and 2.77 million liters of the meals and water that have arrived in San Juan. FEMA has provided food and water to over 60 municipalities with the logistics and transportation assistance of Crowley.

The joint effort began Saturday, Sept. 23, after the U.S. Coast Guard reopened the port at 8 a.m. and Crowley’s first barge was unloaded at 10 a.m. with 144 government relief loads. Crowley has moved more than 700 government relief loads with 3,100 loads booked and 1,000 loads ready to leave the Port of Jacksonville. In addition, Crowley is scheduled to move 272 emergency relief vehicles, including 140 fuel trucks, and 100 disaster recovery vehicles from Jacksonville to San Juan.

Crowley’s barge El Rey is already en route with an anticipated arrival on Monday, Oct. 2, with a shipment of 100 fuel distribution trucks with 275,000 gallons of diesel fuel and 75,000 gallons of gasoline.

By Friday, Crowley projects to have 4,100 commercial loads on its terminal ready for pickup containing a variety of needed products, including food, beverages, construction materials, clothing and much more.


Elsewhere, here are few more notes from the U.S. Department of Defense on the on-going relief effort in Puerto Rico as they relate to transportation and logistics:

  • The multipurpose amphibious assault ship USS Wasp is returning to support response operations in and around Puerto Rico
  • The hospital ship USNS Comfort will depart its home port of Norfolk, Virginia, today, bound for Puerto Rico
  • USS Kearsarge remains in the Caribbean in support on the releif efforts

Finally, below is a statement from Anthony Chiarello’s, President and CEO of TOTE, another major U.S. shipping company serving Puerto Rico, which he delivered to the House Subcommittee on the Coast Guard and Marine Transportation on September 28, 2017.

“Good morning Chairman Hunter, Ranking Member Garamendi and Members of the Committee on the Coast Guard and Maritime Transportation. Thank you for the opportunity to be with you today. My name is Anthony Chiarello and I serve as the President and CEO of TOTE. I have been involved with the maritime industry for more than 38 years and have been with TOTE since 2010.

Before I share the details of our work in Puerto Rico – the reason you called me here today – I would like to express to you how personal this situation is for us at TOTE.  Our employees and customers have experienced the devastation first hand. Many of our employees in Puerto Rico have damage to their homes and families that are struggling following the hurricane but they have come to the terminal to support the offloading of containers and cargo which they know is critical for the larger Puerto Rican community. We are proud of the work our team is doing to get important cargoes to Puerto Rico and we will not rest in our efforts.

TOTE Maritime Puerto Rico has served the people of Puerto Rico for more than 32 years providing twice weekly service to the island sailing between Jacksonville, FL and San Juan. (By the way, our vessels are the most environmentally friendly ocean container vessels in the world as they are powered by LNG.) We strive for on-time and efficient operations that support daily life for our Puerto Rican families.

Since Hurricane Maria made landfall in Puerto Rico on September 19th, the people of Puerto Rico have been struggling to gain access to various goods and services necessary for daily life – goods that are sitting on our docks now that need support to be moved.

Even before Hurricane Maria made landfall, TOTE was working closely with customers and other parties such as the Red Cross to prepare for what was forecasted to be a devastating blow to the island. TOTE’s Isla Bella departed Jacksonville on September 20 – as Puerto Rico was still feeling the effects of Hurricane Maria – with more than 900 containers of cargo and relief goods for the island. The Isla Bella arrived at the Port of San Juan on September 24th following the opening of the Port on September 23 by the USCG. Immediately after the discharge of the Isla Bella, TOTE’s second ship, the Perla del Caribe arrived in San Juan with more than 1000 additional containers of relief goods. Our vessels will continue to transport relief aid including food and water to the island along with the daily needs such as clothing and house goods.

TOTE’s transit time from Jacksonville to San Juan is less than three days. This means that we are uniquely positioned to respond to emerging needs on the island, providing critical supplies to the people of Puerto Rico as the situation on the ground continues to evolve. TOTE will serve the people of Puerto Rico throughout this crisis and long after TV cameras have left. 

Despite news and misinformation about the Jones Act, American companies like TOTE have ample capacity to ship supplies to Puerto Rico. The challenges are not with the maritime industry getting the goods to the island. Unfortunately the challenge is distributing the goods throughout the island communities. Infrastructure and roads have been compromised as a result of the storm making transport and delivery of goods challenging. We need to get the water and other life-saving supplies to those who need it.

Over the last few days, we have seen more and more containers leave our facility in San Juan but there are still many at the terminal. Of the more than 2700 containers at the terminal (and more keep coming with each full ship);

  • on Monday, 88 left
  • on Tuesday, 110 left
  • on Wednesday (yesterday), 180 left

Unfortunately, only about 400 containers have left our facility since September 19.

We are working with our customers to solve this bottleneck. In some cases, we are providing refrigerated containers as temporary storage for warehouses and stores that were damaged or destroyed.  We are working with the government and others to offload critical cargo at our terminal that can help relieve the bottleneck and service first responders. 

I am grateful for the opportunity to testify today and discuss ways that TOTE can work in concert with the Government to help accelerate the recovery effort for the people of Puerto Rico and especially our employees and customers.  I look forward to answering your questions.” 


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