CMA CGM to Integrate Google AI Across Shipping and Logistics Operations

French shipping and logistics company CMA CGM and Google have announced a strategic partnership to integrate artificial intelligence (AI) across CMA CGM’s operations worldwide.

Leveraging Google’s proven AI solutions and insights from experts, CMA CGM aims to empower its employees’ decision-making processes. Every program and tool developed within this partnership will be designed to assist users in several key workflows.

CMA CGM will leverage Google’s AI to enhance employees’ decision-making processes through various programs and tools designed. The collaboration aims to revolutionize the shipping industry by improving efficiency, responsiveness, and adaptability, resulting in faster and more responsive customer service.

CMA CGM says its focus will be on optimizing vessel routes, container handling, and inventory management to ensure efficient, timely delivery of goods while minimizing costs and carbon footprints.

CEVA Logistics, the logistics arm of CMA CGM, will utilize the technology to implement a smart management tool for warehouses, enhancing volume and demand forecasting to better anticipate and plan operations.

The partnership between CMA CGM and Google will also extend to CMA Media, leveraging Google’s AI expertise to develop tools for journalists, including document synthesis and translation, media snippet generation for social networks, and digitization and referencing of archives.

CMA CGM’s collaboration with Google is part of its strategy to transform its business through AI innovation, following investments in Mistral AI, PoolSide, Dataiku, and the launch of the open science lab Kyutai.

Rodolphe Saadé, Chairman and CEO of CMA CGM, said he is excited to accelerate AI adoption across the group’s operations. “This collaboration aligns with our digital roadmap and investments, marking a crucial step in our transformation strategy. Together with Google, we will lead the digital revolution in shipping, logistics, and media, optimize our processes, and enhance our competitive edge. We are committed to driving innovation with tangible benefits for our staff members and our customers,” he said.

Sundar Pichai, CEO of Google and Alphabet, added, “By combining CMA CGM’s deep expertise in shipping and logistics with Google’s AI tools and secure infrastructure, we can help CMA CGM digitally transform its own operations and those of its customers. This partnership is a prime example of how AI can assist employees, improve outcomes for customers, and revolutionize industries.”

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