Mediterranean Shipping Company says it has experienced a network outage and it cannot rule out the possibility of a cyber attack, the company said Friday.
The outage began in one of MSC’s data centers in Geneva, Switzerland and the company shut down its servers in response. In an update late Friday, the company said the issue only concerns its headquarters in Geneva.
“In light of the network outage incurred on one of the data centers in Geneva, we decided to close down the servers in our Headquarters as a first safety measure – since security is our top priority,” MSC said on Twitter.
“At this point in time we cannot rule out entirely the possibility of a malware, but we can confirm that our agencies worldwide network is working. And that our local agents support customers for all services as usual.
“We’re working towards full recovery in the shortest time possible,” it added.
An earlier post said MSC’s services and operations were working as usual.
At time of publishing, MSC’s global website and its myMSC.com, its customer portal and booking platform, were inaccessible.
An update late Friday said its investigation has conclude that the issue is only related to its servers at its headquarters and customers can still make bookings via phone or email, which is not impacted. It did not elaborate on the cause of the incident.
“After several hours of investigations, we can now confirm that the issue is related to our Headquarters in Geneva only,” the company said in a string of Tweets. “The servers in the Headquarters have been shut down, and we’ve deployed a team of experts who are working hard to ensure that we can see return to normal operating conditions.”
“All our departments, terminals, depots etc. operate without disruptions,” the company added.
Swiss-based Mediterranean Shipping Company is the second largest container shipping line, controlling 571 ships representing 16% share of the world’s TEU capacity. It also participates in the 2M Alliance with Maersk, the world’s leading container line.
The outage can’t help but recall the 2017 NotPetya malware attack that crippled Maersk’s global networks and disrupted its container shipping operations for weeks, costing Maersk some $300 million.
The outage also comes at a time when the COVID-19 pandemic is already straining global supply chains.
by John Konrad (gCaptain) Vincent Clerc, the newly appointed CEO of AP Møller-Maersk, spoke about China’s economic rebound during his visit to the country this week. He pointed out that...
By Yvonne Yue Li (Bloomberg) Seven months after President Joe Biden signed the Inflation Reduction Act into law, the magnitude of the challenge it will be for the US to loosen China’s...
The Biden administration’s inconsistent approach to the Strategic Petroleum Reserve (SPR) has raised concerns and intensified skepticism among oil producers and tanker owners. Initially, the White House proposed refilling the...
March 28, 2023
Total Views: 1970
Sign Up Now for gCaptain Daily
Just enter your email and get hot news every morning
SIGN UP
Get the latest gCaptain articles and breaking news
Sign up for gCaptain Daily
Get the latest gCaptain articles and breaking news
We use cookies on our website to give you the most relevant experience. By clicking “Accept”, you consent to the use of ALL the cookies.
This website uses cookies to improve your experience while you navigate through the website. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. We also use third-party cookies that help us analyze and understand how you use this website. These cookies will be stored in your browser only with your consent. You also have the option to opt-out of these cookies. But opting out of some of these cookies may affect your browsing experience.
Necessary cookies are absolutely essential for the website to function properly. This category only includes cookies that ensures basic functionalities and security features of the website. These cookies do not store any personal information.
Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. It is mandatory to procure user consent prior to running these cookies on your website.
{"Tags":["MSC"],"Categories":["Maritime News","News"],"Excerpt":"Mediterranean Shipping Company says it has experienced a network outage and it cannot rule out the possibility of a cyber attack, the company said Friday. The outage began in one..."}