Comments on: Poll – How Would You Rate The TWIC Experience http://gcaptain.com/poll-how-would-you-rate-the-twic-experience/?1854 Wed, 08 Feb 2012 23:08:17 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: William_Crawfor http://gcaptain.com/poll-how-would-you-rate-the-twic-experience/?1854#comment-19198 William_Crawfor Sat, 14 Mar 2009 18:37:44 +0000 http://gcaptain.com/maritime/blog/?p=1854#comment-19198 Honokohau Harbor in Kailua,Kona Hawaii is a Public Harbor with Gas Stations,Sundry Stores,Launch Ramps(5000 Trailer Boats)Restuarant,220 Slips 110 are Private and 110 Commericial the Only people kwith TWIC Cards are the ones with U.S.C.G.Licenses(37 years)Million Dollar Ins.on Documented Vessels.The U.S.C.G.Office Honolulu has Letters of Recomindations and Sea Time for me sence 1968.T.S.A.and the U.S.C.G.are Forcing us to Buy a Card we will NEVER Use Except to save our Livelyhood of 40 Years.Theres a Bare Boat Rental Business in Honokohau Harbor where Anyone with $300.oo or a Credit Card can take a 20ft Skiff Anywhere they Want!!And the Owners will load Anything you want to carry along?I've had my TWIC for 4 months and it has NOT LEFT the Viser in my Truck!!The only Secure Harbor on this side of Hawaii and the Airport(T.S.A.Uniformed Officers) have told TWIC Holders to put there TWIC's away and Show there Hawaii Drivers License or MARSAC Card.We're a Bunch of Sport Fisherman,Dive Boats,Whale Watch ect.PLEASE HELP STOP THE MADNESS.Capt.William Crawford Kona,Hawaii... Honokohau Harbor in Kailua,Kona Hawaii is a Public Harbor with Gas Stations,Sundry Stores,Launch Ramps(5000 Trailer Boats)Restuarant,220 Slips 110 are Private and 110 Commericial the Only people kwith TWIC Cards are the ones with U.S.C.G.Licenses(37 years)Million Dollar Ins.on Documented Vessels.The U.S.C.G.Office Honolulu has Letters of Recomindations and Sea Time for me sence 1968.T.S.A.and the U.S.C.G.are Forcing us to Buy a Card we will NEVER Use Except to save our Livelyhood of 40 Years.Theres a Bare Boat Rental Business in Honokohau Harbor where Anyone with $300.oo or a Credit Card can take a 20ft Skiff Anywhere they Want!!And the Owners will load Anything you want to carry along?I've had my TWIC for 4 months and it has NOT LEFT the Viser in my Truck!!The only Secure Harbor on this side of Hawaii and the Airport(T.S.A.Uniformed Officers) have told TWIC Holders to put there TWIC's away and Show there Hawaii Drivers License or MARSAC Card.We're a Bunch of Sport Fisherman,Dive Boats,Whale Watch ect.PLEASE HELP STOP THE MADNESS.Capt.William Crawford Kona,Hawaii…

]]> By: William_Crawfor http://gcaptain.com/poll-how-would-you-rate-the-twic-experience/?1854#comment-22050 William_Crawfor Sat, 14 Mar 2009 18:37:00 +0000 http://gcaptain.com/maritime/blog/?p=1854#comment-22050 Honokohau Harbor in Kailua,Kona Hawaii is a Public Harbor with Gas Stations,Sundry Stores,Launch Ramps(5000 Trailer Boats)Restuarant,220 Slips 110 are Private and 110 Commericial the Only people kwith TWIC Cards are the ones with U.S.C.G.Licenses(37 years)Million Dollar Ins.on Documented Vessels.The U.S.C.G.Office Honolulu has Letters of Recomindations and Sea Time for me sence 1968.T.S.A.and the U.S.C.G.are Forcing us to Buy a Card we will NEVER Use Except to save our Livelyhood of 40 Years.Theres a Bare Boat Rental Business in Honokohau Harbor where Anyone with $300.oo or a Credit Card can take a 20ft Skiff Anywhere they Want!!And the Owners will load Anything you want to carry along?I've had my TWIC for 4 months and it has NOT LEFT the Viser in my Truck!!The only Secure Harbor on this side of Hawaii and the Airport(T.S.A.Uniformed Officers) have told TWIC Holders to put there TWIC's away and Show there Hawaii Drivers License or MARSAC Card.We're a Bunch of Sport Fisherman,Dive Boats,Whale Watch ect.PLEASE HELP STOP THE MADNESS.Capt.William Crawford Kona,Hawaii... Honokohau Harbor in Kailua,Kona Hawaii is a Public Harbor with Gas Stations,Sundry Stores,Launch Ramps(5000 Trailer Boats)Restuarant,220 Slips 110 are Private and 110 Commericial the Only people kwith TWIC Cards are the ones with U.S.C.G.Licenses(37 years)Million Dollar Ins.on Documented Vessels.The U.S.C.G.Office Honolulu has Letters of Recomindations and Sea Time for me sence 1968.T.S.A.and the U.S.C.G.are Forcing us to Buy a Card we will NEVER Use Except to save our Livelyhood of 40 Years.Theres a Bare Boat Rental Business in Honokohau Harbor where Anyone with $300.oo or a Credit Card can take a 20ft Skiff Anywhere they Want!!And the Owners will load Anything you want to carry along?I've had my TWIC for 4 months and it has NOT LEFT the Viser in my Truck!!The only Secure Harbor on this side of Hawaii and the Airport(T.S.A.Uniformed Officers) have told TWIC Holders to put there TWIC's away and Show there Hawaii Drivers License or MARSAC Card.We're a Bunch of Sport Fisherman,Dive Boats,Whale Watch ect.PLEASE HELP STOP THE MADNESS.Capt.William Crawford Kona,Hawaii…

]]> By: Ken Pollworth http://gcaptain.com/poll-how-would-you-rate-the-twic-experience/?1854#comment-15116 Ken Pollworth Fri, 05 Dec 2008 02:53:12 +0000 http://gcaptain.com/maritime/blog/?p=1854#comment-15116 Did all the pre-enrollment on line. Drove 460 miles round trip to Pasco, Wa. (nearest TWIC center) Completed enrollment screening. Provided pass port, driver's liscense, and Captain's liscense. I'm a Viet Nam era veteran, have an honorable discharge from USMC and was screened and held a Top Secret military clearance. I've complete finger printing and backgrund screening for teacher certification in two states. Completed all screening for 25 ton Captain's liscense. Pay my taxes and never been arrested. I then did my second 460 mile round trip to pick up card. I was denied the card because they couldn't digitally scan my thumb print. Made 115 attempts. Now they tell me I must make another 460 mile round trip. They will attempt to scan thumb again. If it doesn't work they will issue card over the desk. Is this bogus or what? Their help desk is no help. It appears now that no one has the authority or balls to override their faulty electronic equipment and the ONLY form of identification they will accept is a thumb or finger print. When done, I will have spent 30 hours of drive time, three days down from work, $132.50 fee, gas and food, and over 1300 miles on my old Toyota. All I get is another picture ID card that can't be used for anything 'cause they can't scan my prints to prove the card is really mine or that I'm really me. If this is an indication of the overall beauacracy of the nation, we are in serious trouble. I pray for President elect Obama. Did all the pre-enrollment on line. Drove 460 miles round trip to Pasco, Wa. (nearest TWIC center) Completed enrollment screening. Provided pass port, driver’s liscense, and Captain’s liscense. I’m a Viet Nam era veteran, have an honorable discharge from USMC and was screened and held a Top Secret military clearance. I’ve complete finger printing and backgrund screening for teacher certification in two states. Completed all screening for 25 ton Captain’s liscense. Pay my taxes and never been arrested. I then did my second 460 mile round trip to pick up card. I was denied the card because they couldn’t digitally scan my thumb print. Made 115 attempts. Now they tell me I must make another 460 mile round trip. They will attempt to scan thumb again. If it doesn’t work they will issue card over the desk. Is this bogus or what? Their help desk is no help. It appears now that no one has the authority or balls to override their faulty electronic equipment and the ONLY form of identification they will accept is a thumb or finger print. When done, I will have spent 30 hours of drive time, three days down from work, $132.50 fee, gas and food, and over 1300 miles on my old Toyota. All I get is another picture ID card that can’t be used for anything ’cause they can’t scan my prints to prove the card is really mine or that I’m really me. If this is an indication of the overall beauacracy of the nation, we are in serious trouble. I pray for President elect Obama.

]]> By: Ken Pollworth http://gcaptain.com/poll-how-would-you-rate-the-twic-experience/?1854#comment-22049 Ken Pollworth Fri, 05 Dec 2008 02:53:00 +0000 http://gcaptain.com/maritime/blog/?p=1854#comment-22049 Did all the pre-enrollment on line. Drove 460 miles round trip to Pasco, Wa. (nearest TWIC center) Completed enrollment screening. Provided pass port, driver's liscense, and Captain's liscense. I'm a Viet Nam era veteran, have an honorable discharge from USMC and was screened and held a Top Secret military clearance. I've complete finger printing and backgrund screening for teacher certification in two states. Completed all screening for 25 ton Captain's liscense. Pay my taxes and never been arrested. I then did my second 460 mile round trip to pick up card. I was denied the card because they couldn't digitally scan my thumb print. Made 115 attempts. Now they tell me I must make another 460 mile round trip. They will attempt to scan thumb again. If it doesn't work they will issue card over the desk. Is this bogus or what? Their help desk is no help. It appears now that no one has the authority or balls to override their faulty electronic equipment and the ONLY form of identification they will accept is a thumb or finger print. When done, I will have spent 30 hours of drive time, three days down from work, $132.50 fee, gas and food, and over 1300 miles on my old Toyota. All I get is another picture ID card that can't be used for anything 'cause they can't scan my prints to prove the card is really mine or that I'm really me. If this is an indication of the overall beauacracy of the nation, we are in serious trouble. I pray for President elect Obama. Did all the pre-enrollment on line. Drove 460 miles round trip to Pasco, Wa. (nearest TWIC center) Completed enrollment screening. Provided pass port, driver’s liscense, and Captain’s liscense. I’m a Viet Nam era veteran, have an honorable discharge from USMC and was screened and held a Top Secret military clearance. I’ve complete finger printing and backgrund screening for teacher certification in two states. Completed all screening for 25 ton Captain’s liscense. Pay my taxes and never been arrested. I then did my second 460 mile round trip to pick up card. I was denied the card because they couldn’t digitally scan my thumb print. Made 115 attempts. Now they tell me I must make another 460 mile round trip. They will attempt to scan thumb again. If it doesn’t work they will issue card over the desk. Is this bogus or what? Their help desk is no help. It appears now that no one has the authority or balls to override their faulty electronic equipment and the ONLY form of identification they will accept is a thumb or finger print. When done, I will have spent 30 hours of drive time, three days down from work, $132.50 fee, gas and food, and over 1300 miles on my old Toyota. All I get is another picture ID card that can’t be used for anything ’cause they can’t scan my prints to prove the card is really mine or that I’m really me. If this is an indication of the overall beauacracy of the nation, we are in serious trouble. I pray for President elect Obama.

]]> By: Victor Tufts http://gcaptain.com/poll-how-would-you-rate-the-twic-experience/?1854#comment-12372 Victor Tufts Sun, 20 Jul 2008 20:00:45 +0000 http://gcaptain.com/maritime/blog/?p=1854#comment-12372 While many persons with good computer skill normally don't have problems pre-enrolling for their TWIC, many persons without computer skills have major problems with the process, in particular the requirements attached to the password. TwicMadeEasy.com was created to assist those transportation workers through the pre-enrollment process. The TSA and their TWIC program in my opinion by: 1. Improving the production timeline for the credentials (by repairing their machines) 2. Improve the customer service of their phone help-line (by actually answering the phone calls)and 3. Require their contracted enrollment offices to improve their customer service focus (know where to actually locate the credential in their files when a worker comes to pick it up). While many persons with good computer skill normally don’t have problems pre-enrolling for their TWIC, many persons without computer skills have major problems with the process, in particular the requirements attached to the password.

TwicMadeEasy.com was created to assist those transportation workers through the pre-enrollment process.

The TSA and their TWIC program in my opinion by: 1. Improving the production timeline for the credentials (by repairing their machines) 2. Improve the customer service of their phone help-line (by actually answering the phone calls)and 3. Require their contracted enrollment offices to improve their customer service focus (know where to actually locate the credential in their files when a worker comes to pick it up).

]]> By: Victor Tufts http://gcaptain.com/poll-how-would-you-rate-the-twic-experience/?1854#comment-13882 Victor Tufts Sun, 20 Jul 2008 18:00:45 +0000 http://gcaptain.com/maritime/blog/?p=1854#comment-13882 While many persons with good computer skill normally don't have problems pre-enrolling for their TWIC, many persons without computer skills have major problems with the process, in particular the requirements attached to the password.<br><br><a href="http://TwicMadeEasy.com">TwicMadeEasy.com</a> was created to assist those transportation workers through the pre-enrollment process. <br><br>The TSA and their TWIC program in my opinion by: 1. Improving the production timeline for the credentials (by repairing their machines) 2. Improve the customer service of their phone help-line (by actually answering the phone calls)and 3. Require their contracted enrollment offices to improve their customer service focus (know where to actually locate the credential in their files when a worker comes to pick it up). While many persons with good computer skill normally don’t have problems pre-enrolling for their TWIC, many persons without computer skills have major problems with the process, in particular the requirements attached to the password.

TwicMadeEasy.com was created to assist those transportation workers through the pre-enrollment process.

The TSA and their TWIC program in my opinion by: 1. Improving the production timeline for the credentials (by repairing their machines) 2. Improve the customer service of their phone help-line (by actually answering the phone calls)and 3. Require their contracted enrollment offices to improve their customer service focus (know where to actually locate the credential in their files when a worker comes to pick it up).

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