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How would you rate your experience getting a TWIC Card? Leave your comments below.
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About The Author
Captain John Konrad is co-founder of Unofficial Networks and Editor In Chief of this blog. He is a USCG licensed Master Mariner of Unlimited Tonnage and, since graduating from SUNY Maritime College, has sailed a variety of ships from ports around the world.
He currently lives in Morro Bay, California with his wife and two children.
Full Profile: John
Captain John Konrad is co-founder of Unofficial Networks and Editor In Chief of this blog. He is a USCG licensed Master Mariner of Unlimited Tonnage and, since graduating from SUNY Maritime College, has sailed a variety of ships from ports around the world.
He currently lives in Morro Bay, California with his wife and two children.
Full Profile: John
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2 responses so far ↓
1 Victor Tufts // Jul 20, 2008 at 1:00 pm
While many persons with good computer skill normally don’t have problems pre-enrolling for their TWIC, many persons without computer skills have major problems with the process, in particular the requirements attached to the password.
TwicMadeEasy.com was created to assist those transportation workers through the pre-enrollment process.
The TSA and their TWIC program in my opinion by: 1. Improving the production timeline for the credentials (by repairing their machines) 2. Improve the customer service of their phone help-line (by actually answering the phone calls)and 3. Require their contracted enrollment offices to improve their customer service focus (know where to actually locate the credential in their files when a worker comes to pick it up).
2 Victor Tufts // Jul 20, 2008 at 10:00 pm
While many persons with good computer skill normally don’t have problems pre-enrolling for their TWIC, many persons without computer skills have major problems with the process, in particular the requirements attached to the password.
TwicMadeEasy.com was created to assist those transportation workers through the pre-enrollment process.
The TSA and their TWIC program in my opinion by: 1. Improving the production timeline for the credentials (by repairing their machines) 2. Improve the customer service of their phone help-line (by actually answering the phone calls)and 3. Require their contracted enrollment offices to improve their customer service focus (know where to actually locate the credential in their files when a worker comes to pick it up).
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