That truly sucks. Only thing I can add is to try and contact somebody higher up the food chain (if at all possible) or if you're located near the school, try going in person.
I always thought Great Lakes Maritime has a good program (Esp. for the deck folks so they can come out as deep-sea 3rd mates and have Great Lakes pilotage as well). I have also found the folks at GLMA to be helpful whenever I called or emailed a question.
You could always try to file a complaint with the BBB or even give MARAD a call...




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